Client testimonials

We take pride in our relationships with our clients and have been lucky enough to work with a diverse and rich mix of clients from both the private and public sectors.

Do take a look below at what our clients have said about their experiences of working with Engine.

"The team were great, very responsive, flexible, friendly and professional. My team learnt a lot working with the guys and took every opportunity to share their knowledge and expertise.
Everyone put a lot of effort into the project; we were delighted with the output, had a lot of fun and enjoyed working with a friendly and professional team.”

Service Design Manager,
E.ON

"We are very pleased with the output. It has enabled us to take the business on a journey and engage in subsequent detailed discussions around the future customer experience we wish to deliver. Main highlights are the collaborative working (especially bringing customers in to talk with staff), the ability to synthesise the output into something creatively meaningful (a significant theme that resonates well) and the final output was of high quality.”

Paul Morris. Head of Customer Experience Design
Virgin Media

"We did not know what to expect of service design, but Engine showed us that it is a highly creative and inventive process. Their design-led approach to defining, validating and implementing services is all about imagineering the future so it can be discussed, iterated and eventually implemented. It is not only about designing the product, but everything around the context of use for that product. It connects the gap that exists between marketing (target customers, benefits) and technology (features, products) by putting the user experience/service central.”

User Experience Manager,
Philips Retail Solutions

“We asked Engine to help us explore potential futures for our organisation. Engine were great to work with, they’re relaxed, perceptive, and smart. And they’re not afraid of getting to grips with big personalities and real issues to deliver great results.”

Former-Head of Corporate Strategy,
Orange Netherlands

“Engine’s techniques have instigated massive change. Our approach to business and the ideas we now generate have seen real financial benefits. Looking to the future, Engine’s advice on doing things differently, problem solving skills and approaches with clients will continue to be hugely beneficial.”

Former-Strategist
The Guardian Newspaper

“Engine have catalysed our thinking around BSF.” (The Building Schools of the Future Programme).

Headteacher
Walker Technology College, Newcastle

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