Contact Engine Service Design

Jobs at Engine

We're always on the look out for people to work with us. We like people who enjoy exploring a challenge, working out solutions, polishing them and packing it all up. You can see from what we do that we're creative, process is important to us and we enjoy understanding what makes people tick. Developing ways of thinking, finding an angle and making things seem as simple as possible, are all skills we value.

We are interested in different levels of experience and expertise, so whatever your specialism, field or experiences, get in touch.

Please email CVs, a covering letter and portfolio to working@enginegroup.co.uk

Current vacancies

  • Project Manager

    We are looking for a Project Manager to oversee the studio workflow and manage our client projects. The main focus of the role will be to ensure they support the team deliver to our very high standards of quality but can deliver both efficiency and profitably. 

    You’ll have a proven track record of managing large, complex, multi-disciplinary projects. You’ll ideally have worked in the creative industry and be motivated to build your career in project and programme management. You’ll have great analytical skills, energy, ambition and ability to get things done. You are highly organized and great with people with a good eye for detail and ability to identify and manage project risks.

    Key responsibilities
    -----------------------------------------

    - Creation and ongoing management of project plans.

    - Independently carry out project management tactical tasks.

    - Can be counted on to enable design and consultancy teams deliver projects on time and on budget.

    - Manage up to 4-5 small to medium sized multidisciplinary projects at a time (or 2-3 if larger sized projects).

    - Actively and efficiently supports team in achieving project goals while maintaining project profitability; raises flags when approaching budget or hour usage while there is still time to make appropriate concessions always ensuring that quality is not unnecessarily compromised.

    - Actively works with the project team (and potentially the client) to  identify and manage any project delivery risks.
    Helps to create a positive project atmosphere that promotes high client satisfaction as well as team confidence and excitement levels.

    - Provides regular updates and reports as required for Directors/Projects leads regarding project logistics and financial reporting.

    - Assist Directors in development of new business proposals by project planning when required and helping to develop budgets based on staff availability.

    - Consistently identity any change of scope and/or additional phases of work, works with the Client Services Director as appropriate, securing additional funds for project/ongoing work.

    - Manage timely input and tracking of studio projects into company financial management tools.

    - Participate in studio performance tracking against target profitability.

    - Active member of studio; sets example for effective project management.

    - Contributes to studio culture and activity outside of project work.

    The ideal candidate will have
    -----------------------------------------

    Proven track record of managing complex projects, at least to the value of £250k, with lots of moving parts and uncertain deadlines in the creative industry. The ideal candidate will have worked within a design consultancy.

    Digital experience and experience of working with blue chip clients.

    Recognised project management qualification or training.

    Fantastic attention to detail when it comes to tracking schedules, budgets and resources.

    Great communication skills, the ability to keep calm under pressure, and genuinely enjoy teamwork.

    Can anticipate problems before they get out of control, and have a bunch of Plan B ideas to fix them.

  • Senior Service Designer

    You're the go-to-guys, often the 'wing-man' for the project lead. You're passionate about great projects and look to deliver elegant solutions within all aspects of your work. You have the time and the license to explore ideas and make projects great.

    Attributes

    ------------------------

    - You're passionate about the art and science of delivery and know what good looks like.

    - You're confident in putting a case forward for content and creative direction.

    - You're consistent and reliable and can always deliver against project time and quality requirements.

    - You're a team player but willing to take on responsibility for aspects of the project delivery.

    - You're a people person who can take in the opinions and perspectives of others.

    - You're considerate and professional.

    Competencies

    -------------------------

    - You're able to make informed decisions on the best use of time, quality and resources in light of project profitability.

    - You are comfortable running small to medium sized projects irrespective of sector.

    - You are able to produce new thinking, ideas and content in the form of well articulated ideas drawn from creative leaps or thoughtful analysis.

    - You can systematically breakdown complex problems.

    - You are comfortable running client sessions and supporting client liaison to maintain a strong working relationship.

    - You have strong written and verbal skills.

    - You can work autonomously within projects and deliver high quality, creative, communication

    and research outputs.

    - Extensive knowledge of applying and articulating Engine methodologies and tool kits.

    - You have a good work ethic, are ambitious and willing to go the extra mile for delivering great projects.

    Key tasks and accountability

    -----------------------------------------

    - The structuring and ownership of project tasks and activities including research visits, workshops, documentation etc

    - Fully support project leads in guiding clients throughout the entire project process

    - The delivery of consistent, well considered and structured outputs across all types of deliverable

    - Delivering strong creative output and rationale across all aspects of project delivery.

    - The production of visually rich and clear documents, presentations and workshop materials. Proficient is the use of InDesign, Illustrator, Photoshop and Powerpoint.

    - Guiding more junior members and leading by example.

    - Help develop accounts by being responsive to client needs, gathering intelligence and identifying possible opportunities.

    What great looks like

    -------------------------------------

    - Takes an active interest in Service Design discipline and practice by reading around the subject and writing for the website.

    - Looking for opportunities to support the extra-curricular activities of Engine.

    - Showing initiative in streamlining processes and getting more efficient by sharing best practice and helping others

    - Contributing to the social aspects of Engine including knowledge share events.

    - Supports more junior members of staff in getting the most out of their time at Engine.

    - Supporting the office team in the day-to-day running of the business (timesheet, phones, deliveries, cleanliness etc)

  • Service Designer

    You're a post discipline designer responsible for supporting the delivery of multiple aspects of projects, the beating heart of the Engine design team with a spectrum of skills to support a range of contrasting tasks. 

    Attributes

    ------------------------

    - Both a creative and analytical thinker who can use both sides of your brain

    - Proactive and enthusiastic to take on any project task

    - A willing and quick learner and able to throw yourselves into a variety of tasks

    - Quietly confident and able clearly articulate a point-of-view

    - Comfortable with following process but able to deal with ambiguity

    - Interested in a variety of things and the challenges they bring

    - A people person that feels comfortable with collaboration

    - Rigorous with good attention to detail but can deliver on time

    Competencies

    -------------------------------------

    - Be able to juggle projects, priorities and resources to get things delivered to the necessary level.

    - Can run elements of the project delivery autonomously to the required level of quality

    - Shows excellent aptitude for creative contribution and delivery across all project types.

    - Able to produce clear and compelling visual communication with proficiency in Indesign, illustrator, Photoshop and Powerpoint.

    - Good analysis skills to extract important findings from research

    - Work rigorously with a focus on the detail and able to produce the desired quality

    - Can deliver tasks autonomously to the necessary level expected of the Client Director.

    - Actively contributes to projects in terms of content as well as process and delivery.

    - Able to show good clarity of thought and a structured approach to delivering design projects

    Key tasks and accountability

    -----------------------------------------

    - The production of visually rich and clear documents, presentations and workshop materials

    - Supporting senior team members plan and facilitate workshops

    - Strong at concept generation supported by research

    - Strong visualisers and communicators of concepts (sketch, digital visualisation, verbal and written)

    - Confident in supporting the planning and conducting of qualitative and secondary research

    - Development and visualisation of key conceptual frameworks and information graphics

    What great looks like

    -------------------------------------

    - Takes an active interest in Service Design discipline and practice by reading around the subject and writing for the website

    - Supporting the team in preparing and presenting at conferences and similar events

    - Showing initiative in streamlining processes and getting more efficient by sharing best practice and helping others

    - Contributing to the social aspects of Engine including knowledge share events (Fri-Fri).

    - Supports more junior members of staff in getting the most out of their time at Engine.

    - Supporting the office team in the day-to-day running of the business (timesheet, phones, deliveries, cleanliness etc)